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Services Offered
Verified by Business
Bumper repair
Auto frame testing
Rear-end damage
Collision repair
Auto steering and suspension repair
Review Highlights
“They have a nice little waiting room and office while you get your loaner car, and really that's all you need.” in 11 reviews
“I was working with the other party's insurance company and KIm, the owner made it all seamless.” in 13 reviews
“If I had gone with one of the other autobody shops I would still be waiting for the estimate.” in 3 reviews
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About the Business
Auto Collision Repair
Location & Hours
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Overall rating
68 reviews
5 stars
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1 star
- Maggie S.Mequon, WI27834Jan 9, 2024Updated review
KC Halsey serviced my car in February 2023 when a tree crushed the roof of my vehicle and shattered my back window. I noticed some leaking of water in the back of my car a year later and called them to help. Jimmy explained that they were at capacity until the new year and would call me back after reviewing my previous repair.
Without needing to follow up, I received a call from Jimmy within a few days and brought my car in. They were kind enough to send me out the door with a loaner car and finished re-sealing the leaky window over the weekend.
The guys at KC are communicative, organized, and kind. They even vacuumed out my car as a courtesy -- there's nothing better than picking up a fresh, clean, and DRY vehicle!
Thank you Jimmy and KC Halsey!Helpful 0Thanks 0Love this 0Oh no 0Apr 4, 2023Previous reviewOn February 22nd -- during the snowstorm -- a tree fell on my car. The exterior was dented everywhere and the rear window was smashed to bits. KC Halsey estimated over $9k in damages and got to work on my poor car immediately! They did a great job communicating with insurance and providing the best care for my beloved vehicle. My car was in repair past 30 days, so they were kind enough to provide me with a complimentary loaner when my insurance no longer covered my rental. When I picked up my car, I was pleased to see that there was no evidence of the previous damage, and they even detailed my interior! I used to take my car to Subaru of Portland, but will only use KC in the future. They truly went above and beyond with their care and expertise... 10/10 recommend!
- Dec 1, 2023Updated review
I have taken my car to KC Halsey twice. They are very honest, fair in price, and easy to work with. They deal well with insurance agencies (the first time with mine, the second, more recently with the party that hit my car's company). They made it super easy for me. They even helped arrange a rental from Enterprise for me, calling them when I picked it up and also let me leave the car with them when I returned it.
KC's workmanship is top notch and I have been very happy with with my car when they finished. They return your car sparkling clean, inside and out! They are also super friendly
I highly recommend KC Halsey!Helpful 0Thanks 1Love this 0Oh no 0Nov 4, 2023Previous reviewI have taken my car to KC Halsey twice. They are very honest, fair in price, and easy to work with. They deal well with insurance agencies (the first time with mine, the second, more recently with the party that hit my car's company). They made it super easy for me. They even helped arrange a rental from Enterprise for me, calling them when I picked it up and also let me leave the car with them when I returned it.
KC's workmanship is top notch and I have been very happy with with my car when they finished. They return your car sparkling clean, inside and out!
I highly recommend KC Halsey! - Apr 5, 2023
Ten star service and repair.
Over the past few years we brought cars to KC Halsey three times, and each time the repairs were done professionally and as quickly as parts became available. Let me add that two of these repairs were on our dime, and KC Halsey came in with lower bids than other collision centers. Dustin is an outstanding manager as well as a fair and reasonable guy. You can trust and rely on him and know that he's giving you a fair shake. In short, our experiences with KC Halsey could hardly have gone better.
Most recently our car was blindsided by a driver who failed to yield on a green, and after the rental agreement on our insurance policy ran out KC Halsey allowed us to use a loaner while our car was being repaired. This is service that goes above and beyond. Quality work, done by fair, decent, honest people. We can't recommend them more highly.Helpful 1Thanks 1Love this 2Oh no 0 - Jauna W.Portland, OR175Oct 12, 2023
My collision occurred on a Thursday evening and resulted in not being able to shut the drivers door. On Friday, I began calling collision centers and all were telling me it would be 2-3 weeks before they could schedule an appointment to look at my car. I had no idea about the backlog and was very frustrated. A colleague recommended KC Halsey Collision Center. I called Friday afternoon and they said they could look at my car the following Monday. KC had a loaner for me and I was able to pick that up that afternoon. A tow truck came to my home the following Saturday and took my car to the shop.
I just picked up my 2020 Nissan Rogue and am very pleased with the results. They cleaned and detailed the inside and even took care of a scratch I had that had nothing to do with the collision. It looks as nice as the day I bought it. If I had gone with one of the other autobody shops I would still be waiting for the estimate.
If I ever need body work done again I will be going directly to KC Halsey Collision Center.Helpful 0Thanks 1Love this 0Oh no 0 - Mark S.Portland, OR0326Sep 22, 2023
I had 3 estimates for my fender bender. $1400, $2400, and $4900. Halsey by far was the most expensive at $4900. They required that I leave my car overnight and they removed several panels to generate an estimate. Then there is pressure to approve the repair before my car was reassembled. Other body shops will provide an insurance company with an estimate and revisit the estimate if there is more damage discovered during the repair.
In addition, I was pressured to use my insurance rather than the person's who hit me. That would have raised my rates.
The estimate was so much higher than my first that I waited 3 weeks to get an estimate by another body shop. Glad I did. They were easy to work with, no pressure, and scheduling was a breeze.
My car was totally drivable and I would have had extra down time while my car sat there waiting on parts.
While they may do excellent work, I found them to be double the price and not helpful in keeping my accident away from my insurance company. If you are looking for body work, you can do better, much better. And if you have to pay cash, way much better.Helpful 0Thanks 0Love this 0Oh no 0 - Bert B.Portland, OR1302Dec 5, 2023
Best Body shop in all of Portland. Been working with KC team for many years, with no complaints as theyALWAYS deliver on their promise. Fast, high quality work, very happy with their service, highly recommended. Just picked up my car today, looks brand new, detailed and cleaned, always go the extra mile. Can't say enough!
Helpful 0Thanks 1Love this 0Oh no 0 - Max M.Portland, OR2818Mar 20, 2024
I was T-boned by someone who ran a light, but was insured. I worked with KC Halsey Collision Center to re pair the body, wheel and more on my 2016 Toyota Highlander. From the beginning, Dustin was very easy to work with and made sure all of our concerns about our car were addressed. We got our car back and unfortunately it started making loud noises. Dustin was immediately responsive but unfortunately had bad news for me once they examined the issue. The situation was awkward and I had lost trust but Dustin and the owner of KC went above and beyond to address concerns and to provide relationship repair to this situation. Their business is "word of mouth", as it should be. All kinds of people work there, and all kinds of people come in for a good customer experience. I am more than happy with the outcome of this part of an unfortunate car accident and highly recommend KC Halsey Collision Center to service your car needs.
Helpful 0Thanks 0Love this 0Oh no 0 - Brittney S.Clackamas, OR011May 8, 2023
I got my car back today and the work that was done on my vehicle was amazing. I was shocked to see that they even detailed my vehicle. Wow, what an awesome service. Their communication was excellent and they always let me know what was going on with my vehicle and the next steps that were needed. My car is brand new and it still feels amazing. They also gave me a loaner for when my insurance ran out on my rental for free. They always had an amazing attitude and were very attentive.
Helpful 0Thanks 0Love this 0Oh no 0 - Joshua M.OR, OR732Oct 20, 2022
I needed to get a lot of front-end work after an accident. They saw the car quickly and got me a reasonable quote. A quote that was significantly better than any dealer, used car dealer, or auto body shop. Turn around to get the car back was not nearly as long as it could have been considering the extent of the damage.
Unknown to me, they found the car had been in an accident before the damage I caused. They informed me before pick up and honored the original quote despite needing more labor. Even when I offered to pay more because of the large cost difference, the team refused to take my money.
I couldn't ask for a kinder team and staff there. Helpful and professional.
Thank you!!Helpful 0Thanks 0Love this 0Oh no 0 - Julio R.Portland, OR361Dec 13, 2022Updated review
This place is absolutely wonderful. Mr Kim and his team have helped me and my family out many times over the years (we have multiple cars and live on a very narrow street). I've sent many friend there and will continue to do so.
Mr. Kim is truly a compassionate person and the craftsmanship is top notch. I find it ridiculous anyone would say otherwise.Helpful 0Thanks 0Love this 0Oh no 0Aug 2, 2016Previous reviewI don't typically write reviews but this business is so WONDERFUL that it deserves it.
Over several years I have had three cars repaired here. I completely trust Mr. Kim with my newer and older cars. They have always negotiated with my insurance company, saved me hassle and time, given me a loaner, been courteous and timely, and even painstakingly matched a custom paint I used on a Honda Accord. I have recommended them to friends and they have been happy with the work, and the service, as well.
Mr Kim does not remember this but years ago, during the great recession, my 1995 VW Jetta was totaled from behind. I had just left one of several desperate job interviews. The appraiser felt so bad that he had to Total my car, which I could not replace, that he suggested I ask Mr Kim and see what he could do for the ridiculous sum of $1100. Mr Kim felt bad for me and repaired the car, roughly $3000 worth of work, for the small insurance check, so that my family could keep the car.
Needless to say that act of kindness means a lot to me, and even though it perhaps was not a great financial decision at the time, it was a great business decision since I will always recommend them and, though I hope to not need them often, they have my business for life.
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